防詐騙聲明

為提供您安心且安全的購物環境，EnamoR 恩娜茉兒特別提醒您注意以下事項，以避免詐騙案件發生：

To ensure a safe and secure shopping experience, EnamoR urges you to be aware of the following to protect yourself from fraud:

1. 官方聲明 / Official Statement

EnamoR 恩娜茉兒官方購物網站唯一網址為 enamorshop.com，官方 LINE 帳號為 @enamorshop。凡聲稱代表本公司但透過非官方管道聯繫您者，請提高警覺。

The only official EnamoR shopping website is enamorshop.com. Our official LINE account is @enamorshop. Please be cautious of anyone claiming to represent EnamoR through unofficial channels.

2. 防詐騙注意事項 / Fraud Prevention Notice

本網站絕不會要求您前往 ATM 操作任何設定。
本網站未提供分期付款服務，不會發生誤選分期之情形。
任何聲稱因 ATM、銀行、信用卡或超商取貨誤選分期付款的來電，均屬詐騙。
本網站不會以電話要求您提供銀行帳戶、信用卡或金融卡等資訊。
ATM 僅有存款、提款及匯款功能，無法設定或取消分期付款，請勿依照任何指示操作。
建議您定期更新會員及電子郵件密碼，並使用英數混合之強式密碼。
非本網站服務時間內來電，或以 + 號、080 開頭之電話號碼來電，皆可能為詐騙電話，請務必提高警覺。

The Company will never ask you to operate any ATM settings.
EnamoR does not offer installment payment services; any claim of accidental installment selection is fraudulent.
Any call claiming that you accidentally selected installment payment via ATM, bank, credit card, or convenience store pickup is a scam.
The Company will never request your bank account, credit card, or financial card information by phone.
ATMs can only be used for deposits, withdrawals, and transfers — they cannot set or cancel installment payments. Do not follow any such instructions.
We recommend regularly updating your account and email passwords using a combination of letters and numbers.
Calls outside of service hours, or from numbers beginning with + or 080, may be fraudulent. Please remain vigilant.

3. 遇到可疑情況請立即 / If You Encounter Suspicious Activity

停止與對方互動，勿提供任何個人或金融資訊
截圖保存對話或來電紀錄
透過官方管道聯繫本公司確認
撥打警政署防詐騙專線 165

Stop all communication and do not provide any personal or financial information
Take screenshots of suspicious messages or call records
Contact EnamoR through official channels to verify
Call the Anti-Fraud Hotline: 165

本網站將隨時公告最新詐騙手法，以維護您的權益。
EnamoR will continuously update this page with the latest fraud warnings to protect our customers.

EnamoR 恩娜茉兒不會對因使用非官方管道所造成之損失負責，請務必透過官方管道進行所有交易與諮詢。
EnamoR shall not be held responsible for any losses resulting from transactions or communications conducted through unofficial channels.

客服信箱 / Email：service@enamor.com.tw
客服 LINE / LINE：@enamorshop
客服時間 / Service Hours：週一至週五 09:00–18:00（假日除外 / Excluding public holidays）